3 Approaches To Churn Reduction In 2019


The cost of acquiring a new customer is five times higher than the cost of retaining an existing one, so it makes sense to keep your customer churn rate as low as possible. If you don’t, you’ll end up spending much more on sales and marketing than you have to. But how exactly can you reduce your customer churn rate? We spoke to seven experts to find out what tactics and strategies should be at the top of your list.  

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